Event FAQs

Scavenger Hunt Information

How long does the event last?

Most of our programs will take 2 – 3 hours to complete, depending on your teams’ skill. Many folks choose to spread it out and stop for lunch, or a beverage while playing. As long as you finish by 4 pm, it’s up to you.

What if there is bad weather?

Our events go on rain or shine. We will only cancel in the event of severe storms where being out in the elements would be dangerous.

Can children participate?

This can certainly be a family affair and is a “G” rated event, but kids will likely not be able to solve all of the challenges without an adult to assist. We have witnessed that kids under 10 tend to become bored and fussy throughout this event, so use your discretion.  The team captain (the one who signs up) must be at least 21 years of age.

How do City Scavenger events work?

Our events are self-starting and self-guided. We take over the downtowns in cities across America one day at a time. Using our smartphone app, your team of up to 6 will be immersed in our fun and challenging themed events. Come in costume, win prizes, and prove your prowess at solving riddles and mysteries.

How much does it cost?

You can register a team of 2 to 6 players for one low price. Please check the event ticket page for pricing in your area!

How do you support non-profit groups?

We partner with non-profits across the country to help them raise needed funds. We donate up to 70% of each ticket sold while providing all of the supporting services to run the event.

What do I need to bring?

You’ll need a fully charged smart device with our app downloaded in advance (we’ll send the app details a few days before your event date).  We suggest an extra battery boost as well (just in case). You may benefit from having a way to make notes, either with another smart device, or pen & paper. Only the team captain can submit answers, however, if necessary, the game can be transferred to another device. (approved devices)

Are events accessible?

We cannot guarantee that all areas will be accessible. However, we do our best to place clues in areas that are available to all.

What time does the event start?

Your team can start anytime between 10:00 am and 1:00 pm local time. All teams must be finished by 4:00 pm.

Can I get a refund?

City Scavenger event refund policy:

  • A refund will be issued if there is a government mandate due EXCLUSIVELY to COVID-19
  • A refund will be issued if an individual request is made 7, or more days before the scheduled event.
  • If a game is postponed due to an issue beyond the organizer’s control (ie. extreme, dangerous weather conditions, natural disasters, war, or other unforeseen events, etc.) then tickets may be exchanged for any future event within 12 months. Once the cancellation is confirmed we will contact you as soon as possible with further details.